Support

Frequently Asked Questions

  • What's a tumblelog?
    To make a simple analogy: If blogs are journals, tumblelogs are scrapbooks. You can also look at tumblelogs as slightly more structured blogs that make it easier, faster, and more fun to post and share stuff you find or create.
  • What's it cost?
    Tumblr is free, and we're keeping it that way. In the future, we may offer additional "advanced" features for a fee. But basic service will always be available 100% free and feature-packed.
  • What are "Following" and "Followers"?
    The "Following" pane and "Followers" pane on your Dashboard display users you have chosen to follow and users who have chosen to follow you.

    You can follow a tumblelog by visiting any of its web pages and clicking the Follow icon in the upper right corner of the page. Or, you can enter the URL, username, or email of a tumblelog on your Following pane.

  • What's a "reblog"?
    You can reblog a post from another tumblelog to add the post to your own tumblelog. And, you can include comments of your own in the reblog if you wish.

    If you open the web page for a specific tumblelog post, you will see a reblog button in the upper right corner of the page. Just click that button to reblog the post.

    Also, if you are following a tumblelog in your Dashboard, you can reblog a post using the reblog link to the right of the post.

  • Can I have comments on my tumblelog?
    If you're willing to edit the Custom HTML of your tumblelog, you can add a free commenting system from Disqus. Installation instructions are available on the Disqus website after you register there.
  • Can I have an About Me section or a blogroll?
    You can use HTML to add text, photos, links, and widgets to your tumblelog's Description.
  • Can I have more than one tumblelog? Can I have more than one author on a tumblelog?
    The default tumblelog that comes with your account can only be posted to by you. But, you can use the tabbed menu in the upper right area of the Dashboard to create additional tumblelogs.

    Those additional tumblelogs can have multiple authors if you wish. Just use the tabbed menu to open the Dashboard page of a new tumblelog and then click the Members link to invite others to join. Each person must be invited individually in the Members area, as each invitation link will only work one time for one person.

  • Can my tumblelog be private?
    The default tumblelog that comes with your account is public. But, you can make specific posts on your default tumblelog private. Just click the "Advanced options" link on a posting page or the "Advanced" link on a bookmarklet page.

    If you wish, you can also use the tabbed menu in the upper right area of the Dashboard to create an additional tumblelog that is completely private. Private tumblelogs don't have standard web addresses, don't have public or themed web pages, and don't have RSS feeds. They can only be seen via the Dashboard by you and others you invite.

  • Can I have more than one photo in a post?
    Photo posts are limited to one photo per post. But, if you host photos elsewhere online, like Flickr, you can create a Text post and use the button on the Text posting page looks like a tree to embed multiple photos in the post.
  • Why isn't my Twitter feed importing into my tumblelog?
    Tumblr is working with Twitter to address this issue. Until it is resolved, your Twitter feed may only sporadically be imported into your tumblelog.
  • Why is my archive page displaying strangely in Firefox?
    Our developers are aware of this issue and will fix it as soon as they can. Thanks for your patience.
  • Why does the login page just ask me for my email and password again and again without logging me in?
    Try deleting your web browser's cookies for Tumblr.com and you should be able to log in then.
  • Why is my tumblelog blank?
    Perhaps you are using Custom HTML and have accidentally deleted part or all of that Custom HTML. To revert to a built-in theme, click the Customize link on the Dashboard, click the Theme tab a the top of the page, click the "Disable custom HTML" link, and click the "Save Changes" button.
  • Can I tag my posts?
    You can assign tags to posts by clicking the "Advanced options" link on a posting page or the "Advanced" link on a bookmarklet page. You can also add tag filters in your tumblelog's Description that will take readers to a page that only contains posts with a specific tag.
  • Why aren't my tags being saved?
    You must type a Return or a comma after each tag to confirm the tag. Confirmed tags display in green boxes. Once all of your tags are confirmed, then you can click the "Create post" or "Save changes" button and your tags will be saved.
  • Can I import posts from another blogging platform to my tumblelog? Can I export my tumblelog posts to a file?
    Tumblr doesn't have the ability to import or export blog archives at this time. We apologize for the delay and will add support for this as soon as we can.
  • How do I get a post featured on the Explore page?
    We review the posts that have been reblogged the most across all tumblelogs and pick the best ones for the Explore page. So, post great stuff and you may see it featured.
  • How do I request that my tumblelog be listed on the Browse pages?
    Follow our instructions for getting listed.
  • What applications work with Tumblr?
    Check out the listing on the Developers page.
  • How can I delete my Tumblr account or a specific tumblelog?
    Click the link in the Resources section below.

How-To's

Resources

Developers

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  • Can't find an answer above?  Please feel absolutely free to contact support.